1. 01

    Crisis readiness

    Plans that fit on a page, exercises that hurt a little, and a board that has rehearsed its first hour before it needs to.

    Matthew Kerrigan, Isobel Garside

  2. 02

    Crisis response

    A partner on the telephone within a quarter of an hour, a team in the room by the afternoon, and every line written down.

    Matthew Kerrigan, Nathaniel Cobb

  3. 03

    Regulatory and public affairs

    Consultations, inquiries, licensing decisions and appeals, and the correspondence with regulators that decides how they read everything else.

    Catherine Dunmore, Nathaniel Cobb

  4. 04

    Litigation communications

    Working beside a client’s lawyers on disputes and investigations, so that what is said in public never has to be explained in court.

    Frances Idowu, Laura Whitcombe

  5. 05

    Issues anticipation and narrative risk

    Knowing which stories could be told about a client, and by whom, before anyone tells them. Run by the Desk, our research team.

    Owen Hallworth

  6. 06

    Board and executive counsel

    Private advice to chairs, chief executives and general counsel on leadership changes, governance disputes and their own position.

    Margaret Halden, Laura Whitcombe

  7. 07

    Digital listening

    What is being said about a client online, how far it is travelling and who is carrying it, reported twice daily during a matter.

    Owen Hallworth